Privacy Policy
Harvest Call Ministries ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our ministry — whether through our website, events, discipleship pathways, or other communications. We treat your trust as sacred and handle your information with the same care and integrity that guide all our ministry relationships.
1. Information We Collect
Personal Information You Provide
We may collect the following types of personal information when you interact with our ministry:
- Name, email address, phone number, and mailing address
- Church affiliation and pastoral role (when relevant to partnership)
- Information provided when registering for events, retreats, or discipleship pathways
- Prayer requests, testimonies, or messages you share with us
- Donation information (processed securely through trusted third-party platforms)
- Volunteer or partnership interest details
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent, and referring URLs
- Cookies and similar technologies (see Section 7 for more details)
Sensitive Information
We do not intentionally collect sensitive personal information (such as political opinions, philosophical beliefs, or health data) unless voluntarily provided by you for pastoral care purposes (e.g., prayer requests). Any such information is handled with the utmost confidentiality and only used for the purpose for which it was shared.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide pastoral care, discipleship support, and prayer partnership
- To communicate about events, retreats, and ministry opportunities
- To process donations and provide receipts
- To facilitate participation in Freedom Journey, Becoming One, and Life & Purpose Pathway
- To respond to inquiries, prayer requests, and feedback
- To manage volunteer and partnership engagement
- To improve our website, resources, and ministry effectiveness
- To comply with legal obligations and church governance
Our Promise: We will never sell, rent, or trade your personal information to third parties for marketing purposes. Your information is used only for ministry purposes and to serve you better.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:
- With your consent: When you have given us explicit permission
- For pastoral care: Within our ministry team on a need-to-know basis
- With trusted service providers: Such as payment processors (e.g., PayFast, Stripe) and email platforms, bound by strict confidentiality agreements
- To comply with legal obligations: When required by law or to protect the safety of our community
All third-party service providers are carefully selected and only permitted to use your information for the specific services they provide to us.
4. Data Storage and Security
We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data, including:
- SSL encryption for all data transmission on our website
- Secure servers and databases with access controls
- Regular security reviews and updates
- Confidentiality agreements with all staff and volunteers
- Limited access to personal information on a need-to-know basis
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We encourage you to take precautions to protect your own information when online.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:
- Active participants: For the duration of your engagement with our ministry
- Donation records: As required by tax regulations (typically 7 years)
- Event registrations: Up to 3 years after the event for follow-up purposes
- Website analytics: Aggregated data retained for 2 years
When information is no longer needed, we securely delete or anonymize it.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access
Request a copy of the personal information we hold about you.
Correction
Request corrections to inaccurate or incomplete information.
Deletion
Request removal of your personal information from our systems.
Opt-Out
Unsubscribe from communications at any time.
To exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within 30 days.
Unsubscribe: Every email we send includes an unsubscribe link. You may also email us directly to be removed from our communications.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance your browsing experience
- Remember your preferences
- Analyze website traffic and usage (via Google Analytics)
- Improve our content and user experience
You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.
Google Analytics: We use Google Analytics to understand how visitors interact with our website. This data is anonymized and used only for ministry improvement.
8. Children's Privacy
Our ministry serves people of all ages, but we are particularly committed to protecting children's privacy:
- We do not knowingly collect personal information from children under 13 without verifiable parental consent
- For youth programs (Life & Purpose Pathway), we collect only information necessary for safe participation
- Parents have the right to access, correct, or delete their child's information
If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately.
9. International Data Transfers
Harvest Call Ministries operates primarily in Africa. Your information may be stored and processed in countries where we or our trusted service providers operate. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make changes:
- The "Last Updated" date at the top of this page will be revised
- For significant changes, we will notify you via email or website announcement
We encourage you to review this page regularly to stay informed.
11. Contact Us
We're Here to Help
If you have questions about this Privacy Policy, want to exercise your rights, or need to request changes to your information, please contact us:
📧 Email: privacy@harvestcallafrica.org
📞 Phone: +234 708 129 7003
✉️ Mail: Harvest Call Ministries
Suite A1, Lemon Plain
Plot 1946, Cadastral Zone B13
Gaduwa District, Abuja, FCT
Response Time: We will respond to your privacy-related requests within 30 days.
SMS / Text Messaging Terms
If you opt in to receive SMS/text messages from Harvest Call Ministries:
- Your mobile phone number and opt-in consent are never sold, rented, or shared with any third party
- Message frequency varies based on events and ministry updates
- Message and data rates may apply
- Reply HELP for assistance, STOP to unsubscribe at any time
- Your consent is used exclusively by Harvest Call Ministries